Closed Captioning Concerns

Closed Captions logoFor Closed Captioning Concerns please contact our Captioning Hotline:


Phone: (309) 495-0585

Fax: (309) 677-4730



We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints should be directed to the following:


Mr. Bill Porter

Chief Engineer


101 State Street

Peoria IL 61602

Phone: (309) 677-4747

Fax: (309) 677-4747


Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

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